Shipping policy
Ms Mali World Shipping Policy
Last Updated: June 2026
Thank you for shopping with Ms Mali World.
All books purchased through our website are processed and shipped directly by our team.
Order Processing
Orders are typically processed within 2–5 business days after payment has been received.
During busy periods, launches, holidays, or promotional events, processing times may be slightly longer.
Shipping Locations
We currently ship to customers within Australia and selected international locations.
Shipping availability may vary depending on destination.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Delivery location
- Package size and weight
- Shipping method selected
All shipping costs are displayed before payment is completed.
Delivery Timeframes
Estimated delivery times are:
Australia
-
Standard Shipping: 3–10 business days
International
-
Standard International Shipping: 7–30 business days
Delivery times are estimates only and may vary depending on location, customs processing, weather events, public holidays, and carrier delays.
Tracking Information
Where tracking is available, tracking details will be emailed to you once your order has been dispatched.
Incorrect Shipping Details
Please ensure your shipping information is correct at checkout.
Ms Mali World is not responsible for delays or non-delivery resulting from incorrect shipping details supplied by the customer.
If you notice an error, please contact us as soon as possible.
Lost or Delayed Deliveries
Once an order has been handed to the shipping carrier, delivery is outside of our direct control.
If your parcel is significantly delayed, please contact us and we will assist in investigating the shipment.
Customs, Duties and Taxes
International customers are responsible for any customs duties, taxes, import fees, or charges imposed by their local authorities.
These charges are not included in the purchase price or shipping cost.
Contact Us
For shipping enquiries, please contact:
Ms Mali World
📧 hello@msmaliworld.com